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The Loüm Experience

Loüm coziest atmospheres

FAQ

We may propose some of our products on Amazon. We may also receive a small affiliate commission from Amazon if you purchase something on their website and if that product was referred to you by us.

We have warehouses in USA, Canada, also in Europe and Asia. We will ship your order from the closest warehouse to your location if the inventory allows it, otherwise, we will sent your order from the second closest warehouse to you location, in those cases, shipping could be a little longer.

No, some products we own are sold and expedited directly from Canada, by us. We also hire an agent that facilitate our stocks management and logistics in our different warehouses. This gives us the possibility to ship worldwide and to keep the shipping delays reasonable.

customer service

Our team is ready to assist you if you need any assistance.

Safe payment

All payment are securely managed using Stripe and Paypal.

shipping options

Shipping delays from 5 to 15 business days, up to 30 days during busy period

Satisfaction

Under certain conditions, you may return the product for a full refund*.